Revolutionize how you understand, analyze, and improve customer interactions with our AI-powered recording and analytics platform.
Discover the comprehensive suite of tools designed to elevate your customer service operations.
Automatically record and store all customer interactions with industry-leading audio quality and secure cloud storage.
Our proprietary Whisper AI technology provides 99.5% accurate transcriptions in real-time, supporting multiple languages.
Get deep insights into customer sentiment, agent performance, and service quality with our comprehensive analytics suite.
Receive instant notifications about escalations, quality issues, and training opportunities to maintain service excellence.
Empower your team with personalized coaching recommendations, skill assessments, and training modules.
Ensure regulatory compliance with automatic PCI, HIPAA, and GDPR adherence monitoring and reporting.
See how PRiM delivers measurable results across different industries and use cases.
Improve response quality and resolution rates with real-time coaching and performance insights.
Optimize sales conversations and identify winning strategies through comprehensive call analysis.
Ensure patient satisfaction and compliance while maintaining the highest standards of care.
Meet regulatory requirements while delivering exceptional customer service and building trust.
Our streamlined process makes it easy to get started and see immediate value.
Automatic call recording with customer consent
AI-powered real-time transcription and analysis
Generate insights and performance metrics
Act on recommendations and coach agents
Connect PRiM with your existing tools and workflows for maximum efficiency.
Seamless CRM integration
Unified support platform
Marketing automation sync
Collaboration tools
Real-time notifications
Communication platform
Join thousands of companies already using PRiM to deliver exceptional customer experiences.