Reports & Analytics

Create, schedule, and manage reports for your operations

Generate Summary Report

Quick overview of key metrics

Generate Detailed Report

Comprehensive analysis and insights

Schedule Reports

Automate regular report generation

Available Reports

ReportTypeFrequencyLast GeneratedNext ScheduledStatusActions
Weekly Customer Satisfaction Summary
ID: RPT-001
summaryweeklyJan 13, 2025Jan 20, 2025active
Monthly Agent Performance Detailed Report
ID: RPT-002
detailedmonthlyDec 31, 2024Jan 31, 2025active
Daily Call Volume Report
ID: RPT-003
customdailyJan 13, 2025Jan 14, 2025active
Q4 2024 Complete Analysis
ID: RPT-004
detailedonceJan 1, 2025-completed